← Back to Home

Privacy Policy

Last Updated: September 2026

At BerinAI, we take your privacy seriously. This Privacy Policy explains which information may be processed when you use BerinAI websites, applications, and AI-powered services, for what purposes that information is used, and your rights regarding your data.

Our core approach is simple: we do not sell your personal data and we do not use your chat content for advertising purposes.

1. What Information We May Process

Depending on the service you use, BerinAI may process the following information:

1.1 Account and Profile Information

When you create an account or use a service, your name, email address, profile information, and other information necessary for your account to function may be processed.

1.2 Chat and Request Content

Messages, questions, commands, and related technical data that you send to Berina or BerinAI services may be processed in order to provide you with the AI service.

Important: BerinAI personnel do not manually read or review users’ private chats as part of normal service operations.

To generate AI responses, your messages may be technically transmitted to the underlying AI infrastructure or relevant API provider.

1.3 Technical Information

For the safe and proper functioning of the service, information such as IP address, device type, operating system, browser information, app version, error logs, and similar technical data may be processed.

1.4 Contact Information

When you email our support team or contact us through another communication channel, the information you send may be processed to communicate with you and resolve your request.

2. How AI Services Work

BerinAI may use third-party AI infrastructure and API services to generate AI responses.

When a user sends a message, the content required to process the message and generate a response may be transmitted to the relevant AI provider.

The purpose of this transfer is to provide the user with the AI service.

BerinAI does not manually review user chats for advertising, marketing, or personal profiling purposes.

Third-party providers may have their own privacy and data processing terms. How they handle data is governed by their own policies.

3. Why We Use Your Data

  • To provide and operate BerinAI services
  • To process AI requests and generate responses
  • To create and manage your account
  • To detect and resolve technical issues
  • To ensure security and prevent misuse
  • To respond to support requests initiated by users
  • To fulfill legal obligations
  • To improve technical performance of the service

BerinAI does not sell personal data for personalized advertising.

4. Sharing of Data

We do not sell your personal data.

To the extent necessary for the service to function, information may be shared with or processed by third parties in the following categories:

AI Providers

API and infrastructure providers used to operate BerinAI’s AI services.

Infrastructure and Hosting Providers

Providers used to operate servers, databases, file systems, and other technical infrastructure.

Communication and Support Services

Providers used for email, customer support, and communication services.

Legal Obligations

Information may be shared when legally required by a valid request from an authorized authority.

5. Are Your Data Sold?

No.

BerinAI does not sell, rent, or use personal data for third-party advertising sales.

The primary purpose of user data is the provision of BerinAI services.

6. Can BerinAI Employees Read My Chats?

Not in normal service operations.

BerinAI does not maintain a system where employees routinely open and read users’ private chats.

However, the content you submit for AI processing may be technically transmitted to relevant API and infrastructure providers in order for the service to work.

Therefore, when you send a message, it may be processed not only by BerinAI but also by the technical providers used to operate the service.

7. Data Retention

BerinAI aims to retain data only for as long as necessary to provide the service, ensure security, and fulfill legal obligations.

Retention periods vary depending on the type of data and the purpose of use.

In particular, AI provider data processing and retention policies may also apply to chat content.

BerinAI does not promise a specific retention period that is not actually implemented.

If you request that an account or data be deleted, data that is not legally required to be retained may be deleted or anonymized in accordance with applicable procedures.

8. Cookies and Similar Technologies

Our website may use necessary cookies for service operation, session management, security, and user preferences.

When non-essential cookies are used, user preferences are obtained when required by applicable law.

9. Security

BerinAI takes reasonable technical and administrative measures to protect personal data against unauthorized access, loss, misuse, or alteration.

Examples include secure communications, access controls, authentication mechanisms, and technical security measures.

However, no data transmission over the internet can be guaranteed to be completely risk-free.

10. International Data Transfers

Some of the infrastructure and AI providers used by BerinAI may be based outside Turkey or in different countries.

Therefore, some personal data may be transferred to overseas service providers in accordance with the conditions set out in applicable KVKK and other data protection laws.

11. Your Rights Under KVKK

Under applicable law, you may exercise the rights you have regarding your personal data.

These rights may include, where applicable:

  • Learning whether your personal data is being processed
  • Requesting information about processed data
  • Requesting correction of inaccurate or incomplete data
  • Requesting deletion or destruction of data where legal conditions are met
  • Requesting limitation of processing
  • Objecting to processing under applicable conditions
  • Requesting transfer of your data where permitted by law

To exercise your rights, you may contact BerinAI:

  • Email: love@berinai.com

Applications are evaluated under applicable law and a response is provided within the relevant legal timeframes.

12. Children’s Privacy

Whether BerinAI services are offered to certain age groups is specified in the applicable service terms.

Users must comply with age restrictions when using age-restricted services.

13. Changes to This Policy

This Privacy Policy may be updated depending on changes in our services or applicable law.

The updated policy is published on this page and the “Last Updated” date is revised.

14. Contact

For questions regarding privacy and personal data:

  • BerinAI
  • Email: love@berinai.com
  • Web: berinai.com

BerinAI respects the privacy of its users and aims to provide its services with as much transparency as possible in how data is processed.


© 2026 BerinAI. All rights reserved.